Somerville Campus:
Urgent Care, the Eye Center, the GI Center and the Sleep Lab are now open. All other services are still closed due to facility issues. 

COVID Alert:
Updates for patients and visitors, including vaccine information and mask guidelines.


Location Details

CHA Malden Care Center

195 Canal Street
Malden, MA 02148


Welcome to our Center!

The CHA Malden Care Center has what you need. Our Primary Care experts see people of all ages to help you, and your family, live your healthiest lives.

We also offer specialty care. Our Family Medicine team is skilled in Women's Health and Pregnancy care. We are also home to the CHA Eye Center, the CHA Bone & Joint Center and the CHA PACE program (Elder Service Plan) alternative care center, which serves older adults with complex health needs.

Our center is proud to be home to the Tufts Family Medicine Residency - a nationally-recognized training program for family medicine doctors.

Join the Malden Patient Advisory Council and help us improve patient experiences and wellness.


  • Hours and Phone Numbers
    CHA Primary Care

    Televisits | In-person
    M-Th: 8:00 am - 5:00 pm
    F: 10:00 am - 5:00 pm
    Sat: 10:00 am - 1:00 pm


    Phone: 781-338-0500
    Fax: 781-338-0000

    Note: After hours calls are for urgent medical matters only.

    To become a new patient:

    Please call 617-665-1305 or visit our  Appointment page.

    CHA Bone and Joint Center

    Orthopaedics, Sports Medicine and Rheumatology.
    M - F: 8:30 am - 5 pm

    Physical Therapy and Occupational Therapy
    M - Th.: 7:30 am - 7:00 pm
    F: 7:30 am - 4 pm


    Phone: 617-665-1566
    Fax: 617-665-2699

    CHA Eye Center

    M, W, Th, F: 8 am - 4:30 pm
    Tu: 8 am - 8 pm


    Phone: 781-338-8989

    CHA Outpatient Lab

    M - Th.: 8 am - 5 pm
    10 am - 5 pm
    10 am - 1PM


    Phone: 617-665-2522


    Service hours may change due to our response to COVID-19. Please call to schedule an appointment.


    Phone: 617-575-5850
    TTY: MassRelay 711
    Fax: 617-499-8340

    CHA Pharmacy at Malden Care Center

    M - Th.: 8 am - 8 pm
    10 am - 5 pm
    10 am - 1 pm

    Phone: 781-338-8990
    Fax: 781-338-8991


    M - F: 8:00 am - 4:00 pm


    Phone: 617-665-1298

  • Parking and Public Transportation


    Patients who drive to our site should park in the North lot (next to Anthony's of Malden). Parking is free. 

    Public Transportation:

    Bus: 97

    Train: Orange Line, Malden Center Station. Then take bus 97.

  • Using eCheck-in Before Your Visit

    If you have a MyCHArt account, you can now use eCheck-in to review and update your information before you come for an in-person visit.

    Your visit will be safer, and you can save time at the registration window when you arrive!

    eCheck-in User Guide: English, Haitian Creole, Portuguese, Spanish

COVID-19 alerts for in-person visits

  • Masking and Screening Guidelines
    Please wear a mask or face covering when you come for your in-person visit.

    Don't worry, we'll be wearing them too!

    Please do not wear a mask with valves or vents. These protect you but don't protect others.

    Everyone will be screened for illness before entering CHA buildings.

    You will be asked questions about COVID symptoms (fever or chills, shortness of breath, cough, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea.)

    If you are feeling sick, or have been near someone who you know has COVID-19, please call us before your visit. Your care team may give you advice over the phone or ask you to be seen at a different location.

    Keeping your hands clean is one way to stop the spread of illness.

    You will be asked to wash your hands or use hand sanitizer when you enter any CHA building.

  • Who Can Come to Your Visit?

    As of June 22, 2021, you can now bring one visitor with you to your in-person clinic visit. 

    Additional visitors may be allowed by exception. Please ask your care team about this before you come in. 

Questions - How Do I ...

  • Make an appointment?

    If you already come to CHA for care:

    Just call your clinic or provider directly. You can also contact us in MyCHArt.

    We can help you make, change or cancel your appointment.

    To become a new patient:

    For Primary Care, you can call our Doctor Finder Service at 617-665-1305.

    For other services, please see our Get an Appointment page. 

  • Get help when I feel sick?

    Please call us and let us know how you feel.

    Our nurses and doctors are always able to answer questions on the phone, even when the office is closed.

    If you have an urgent medical need (not an emergency):

    Please visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.

    If you are having a health emergency:

    Call 9-1-1 or go to the nearest emergency room.

    You can find 24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital. When you go to a CHA emergency room, your CHA doctor will be notified about your health needs and can help coordinate your care.

  • Get a referral?

    Please talk to your care team. They can help you find the right doctor or service for your medical needs.

    We hope you see a doctor in our network. This will let us share medical information and support your care.

    Learn more about referrals.

  • Get refills?

    For the best service, just call your pharmacy to get your prescription refilled.

    Please don’t wait until your medication is gone before calling. However, if you do run out, please tell the pharmacist. They may be able to give you some medication until your refill has been approved.

    Did you know?

    You can switch your prescriptions to the CHA Pharmacy and pick up or get free home delivery?

    Please visit our web page to learn more.

  • Sign up for MyCHArt?

    MyCHArt is a safe and secure system that lets you see and manage your health care from a computer or smart phone.

    You can ask questions, request appointments, refill medications and review lab results.

    Need a MyChart account?

    Just visit the CHA MyCHArt page to sign up today.

  • Find health insurance?

    If you need health insurance, we can help.

    Just call the CHA Financial Assistance team at 617-665-1100.

    Or, visit our web page for more information.

  • Pay my bill?

    You can now pay your bill online.

    If you have any questions about what services are covered, please call your insurance company directly.

    If you have a question about your bill, please call our Customer Service Billing Department at 617-665-3200

  • Get an interpreter?

    If you prefer to speak another language during your visit: 

    Please tell your care team before your next visit. Our interpreter services team can help.

    Please note, there is no charge for this service. 

  • Ask a question or give feedback?

    We want to hear from you!

    If you have non-urgent health questions, please sent us a note in MyCHArt.

    For other questions or feedback, just use our online form.

  • Get a health screening or check-up?

    Your primary care or specialty team knows when you are due for routine tests, immunizations and health screenings.

    Just ask them what you need and when. 

    Learn more about routine health screenings. 

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