Psychiatry Emergency Services

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When you or someone you love has a psychiatric emergency, you need expert care right away.

That’s why CHA offers 24-hour Psychiatric Emergency Services at CHA Cambridge Hospital. Our team helps people of all ages in severe behavioral and emotional distress, helping stabilize them and getting them to the right location for ongoing care. 

Please call 9-1-1 if you need medical or mental health care now or someone you know is in crisis.

Short Wait Times

CHA has some of the shortest emergency wait times in Massachusetts. This means you, or your loved one, will get evaluated sooner.

Please note, if hospital care is needed, it may take time to be admitted to a bed at CHA or another local hospital. 

Expert Care

The Psychiatry Emergency team is trained to diagnose patients during a mental health crisis and manage their immediate needs. We do this with understanding and compassion.

Once patients are stabilized, and out of immediate danger, we determine the best setting for ongoing care. This may be hospital care at CHA or outpatient care at the CHA Psychiatry Access Service or another mental health provider.

Emergency Wait Times

During the past four (4) hours. Updated 01/01/0001 12:00 AM

Services We Offer

  • Immediate telephone response
  • Comprehensive evaluation
  • Short-term crisis intervention
  • Follow-up services
  • Medication assessment and management
  • Referral and admission to acute psychiatry services

Conditions We Treat

  • Anxiety
  • Hazardous drug reactions and interactions
  • Personality disorders
  • Psychosis
  • Substance abuse and intoxication
  • Suicidal attempts and thoughts
  • Violent behavior
  • Trauma

Where You Can Find Us


CHA Cambridge Hospital

1493 Cambridge Street
Cambridge, MA 02139


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