Medical Records

How to Get Your Medical Records

Complete a Medical Record Authorization Form: English | Haitian Creole | Portuguese | Spanish
Then, send it to us:

Fax to CHA Health Information Management: 617-381-7179
Mail to CHA Medical Records - 103 Garland Street Everett, MA 02149
Email us at HIM3@CHAlliance.org a scan of your hand-signed form as a PDF file
Please note, we no longer offer walk-in services

There may be a cost for copies:

If you want copies, we will charge a reasonable fee for them. We also charge postage costs, if you want us to mail the copies to you.

Patients can request 5 years worth of their medical records via MyChart.

If you are 18 and older or a parent/guardian please follow the below once logging into MyChart:

Select: Your Menu
Scroll down and select: Sharing Hub
Scroll down to the bottom of the page select: Request formal copy of Health Record.
Fill in the form to request your records
Once you press complete you will be taken to a consent page. Select: I Agree and Send request
Patients will receive a MyChart notification that their records are ready and can retrieve them from: Your Menu ~ Document Center ~ Requested Records

Have Questions? Call us directly 617-381-7126

If you would like to amend your medical record due to incomplete or inaccurate information, please use the following form:

Request an Amendment of Protected Health Information:

Please send the completed form to this address:

Cambridge Health Alliance Privacy Office

103 Garland St.

Everett, MA 02149