CHA Telehealth

Please call your CHA Care Center or specialty clinic directly. We can help decide if a phone, video or in-person visit is best for you. 

If you are a current Primary Care patient, you can also schedule a Televisit through MyCHArt. Just log in and click "Schedule an Appointment".

If you are scheduled for a phone visit:

• You will get a call from your provider or clinic at your appointment time.
• To get the most from your phone visit, try to find a private room that is quiet.

Starting December 1, 2020, all CHA video visits are done using Google Meet.

MyChart is no longer used.

How video visits work:

1) At your appointment time, look for an email from your clinic.
2) Click the link to join the visit.

Patient Tip Sheets for Video Visits:

• Join Your Video Visit on Your Mobile Device
  English, Haitian Creole, Portuguese, Spanish

• Join Your Video Visit from Your Computer
  English, Haitian Creole, Portuguese, Spanish

• Install Google Meet on a Mobile Device (Phone or Tablet)
  English, Haitian Creole, Portuguese, Spanish

About Group Telehealth Visits

CHA is doing group visits for patients using Google Meet. This will allow groups to continue to meet virtually using video.

These visits will have a group leader on video, and ideally all group members will also appear on video. Patients can join these visits by video using a computer, tablet, or smartphone with a camera and microphone.

• Psychiatry Group Telehealth Visits

  • Important Patient Documents
    
    • patient group telehealth consent form - english, spanish, creole, portuguese
    • psychiatry group patient guidelines - english, spanish, creole, portuguese
  • How to join your group telehealth visit
    
    • for patients joining by computer with gmail accounts - english, spanish, creole, portuguese
    • for patients joining by computer with non-gmail accounts (Yahoo, Hotmail, AOL, etc.) - english, spanish, creole, portuguese
    • for patients joining by smartphone/tablet - english, spanish, creole, portuguese
    • for patients joining by phone audio only - english, spanish, creole, portuguese

• Orthopedics Group Telehealth Visits

  • Important Patient Documents
    
    • patient group telehealth consent form - english, spanish, creole, portuguese
    • orthopedics group patient guidelines - english, spanish, creole, portuguese
  • How to join your group telehealth visit
    
    • for patients joining by computer with gmail accounts - english, spanish, creole, portuguese
    • for patients joining by computer with non-gmail accounts (Yahoo, Hotmail, AOL, etc.) - english, spanish, creole, portuguese
    • for patients joining by smartphone/tablet - english, spanish, creole, portuguese
    • for patients joining by phone audio only - english, spanish, creole, portuguese
      
      

• Pulmonary Rehabilitation Group Telehealth Visits

  • Important Patient Documents
    
    • patient group telehealth consent form - english, spanish, creole, portuguese
    • pulmonary group patient guidelines - english, spanish, creole, portuguese
  • How to join your group telehealth visit
    
    • for patients joining by computer with gmail accounts - english, spanish, creole, portuguese
    • for patients joining by computer with non-gmail accounts (Yahoo, Hotmail, AOL, etc.) - english, spanish, creole, portuguese
    • for patients joining by smartphone/tablet - english, spanish, creole, portuguese
    • for patients joining by phone audio only - english, spanish, creole, portuguese

Our Tele-Dermatology service lets you send a picture of your skin to our Dermatologists through MyChart.

Please review our patient guide (PDF) to get the most from Tele-Dermatology.

Remember to get a referral from your primary care team before asking for a Tele-Derm consult.

If you have a MyCHArt account, you can now use eCheck-in to review and update your information before you come for an in-person visit.

Your visit will be safer, and you can save time at the registration window when you arrive!

eCheck-in User Guide: English, Haitian Creole, Portuguese, Spanish